Through our webshops we process privacy-sensitive data, or personal data. We therefore find it super important that we handle this in a careful manner. Personal data is therefore always carefully processed and protected.
When processing personal data, we adhere to the requirements set by privacy legislation. This means, for example:
- we clearly state the purposes for which we process personal data. We do this through this privacy statement;
- We limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
- we first ask you for your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- You have the right to view, amend or delete your personal data.
Racing Puzzle is the data controller. In this privacy statement we explain which personal data we collect and use for our website and for what purpose. We recommend that you read this statement carefully.
Use of personal data
When you place an order with us or subscribe to a newsletter, we receive your data for this purpose. This can be personal data. We save and use only the personal data directly provided by you, for example your address to ensure that the package arrives at the correct address.
What data do we use?
- First name and surname
- Address and city
- Phone number
- Billing address
- E-mail address
- Payment details
- Gender
- Date of birth (optional)
- IP address
Provision to third parties
We never provide the personal data linked to your username to third parties, unless this is necessary for the handling of your order or if this is required by law. For example, our carriers receive your name and address information to ensure that the package is delivered to the correct address. You can read more about this later in this privacy statement. If there is a suspicion of fraud or abuse of our online store, we may disclose your personal data to the appropriate authorities.
Furthermore, our webshops include social media buttons. With these, the operators of these services collect your personal data that can be used for marketing purposes. More information can be found in our cookie policy.
Customer account access
Through your own customer account you can access your own customer environment where you can set up, specify or change your personal data.
Register
Certain parts of our web store require you to register first. After registration we save your chosen username and password together with your personal data. This way you don’t have to enter them every time you want to order something and we can easily contact you about your order if necessary.
Advertising
In addition to the information on our website, we may also inform you about new products, promotions and personal tips and advice based on your purchase. For example, via email or social media. For this, however, you always give your own permission first.
Contact form and newsletter
We offer through our webshops the possibility to ask questions by means of a form, where you are asked to fill in various data to handle your question. You choose which data you provide to us in the process. The data you send us are kept as long as necessary to give a proper and complete answer to your question or comment.
Furthermore, we use newsletters to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Your e-mail address will only be added to the list of subscribers with your permission.
Location data
If necessary for the service, we may collect location data (GPS) from you. Your permission to do so will be requested at the time.
No publication
We do not publish your customer or personal data.
Advertisements
Our webshops use advertisements.
Cookies
We make use of cookies. In addition, cookies are also placed by third parties engaged by us.
On your first visit to our online store, you will see a pop-up regarding cookies. With this you automatically agree if you continue on our web store. You can delete these cookies at any time via your own browser. Please note, however, that it is possible that our webshops will then no longer work optimally.
We have made agreements with third parties that place cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they handle cookies, you can view the privacy statements of these parties (note: these may change regularly).
Google Analytics
We use Google Analytics to track how visitors use our webshops. We have entered into a processing agreement with Google to agree on how to handle our data. Furthermore, we do not allow Google to use the obtained data for other Google services. IP addresses are anonymized.
Security
You always order from us securely. We use a secure SSL connection, which protects all information between you and our website when you enter personal data. In addition, your personal information is protected by a username and password. We take physical measures to protect access to the systems in which personal data is stored.
Retention periods
The personal data described above is kept for as long as necessary to complete your orders, including the warranty period. Thereafter, we retain data for a maximum of several years for the described statistical purposes. After that, your data will be deleted, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).
Websites of third parties
This privacy statement does not apply to third-party websites that are connected to our web store through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We advise you to read the privacy statement of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. Therefore, it is important to read this privacy statement regularly so that you are always aware of the changes.
Inspection and modification of your data
For questions about our privacy policy or questions about inspection and changes to (or deletion of) your personal data, you can always contact us using the information below.
You can also send us a request to view, change or delete this information. You can also submit a request to request a data export for data that we use with your permission, or indicate your wish to limit the processing of personal data by us.
To prevent misuse, we may ask you to identify yourself when doing so. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change or remove the data.
Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against these processing of personal data. you can contact the Personal Data Authority for this purpose.
Our contact details
Racing Puzzle
Industrieweg 10,
7944 HS Meppel, The Netherlands
support@racingpuzzle.com